Insurance Service Representative

3 days ago


Edmonton, Alberta, Canada Kyle Houston - Agent for Desjardins Insurance Full time
Job Overview

We are a leading insurance and financial services agency for Desjardins Insurance, with two office locations in North and South Edmonton. As an experienced customer service professional, you will play a vital role in delivering exceptional service to our clients.

About the Role

The ideal candidate will have a strong passion for providing top-notch customer service, with excellent communication and problem-solving skills. You will be responsible for managing front desk operations, completing multiple line auto/home/financial service transactions, and supporting Agency operations through client contact and sales activities.

Key Responsibilities:
  • Manage front desk and provide a remarkable customer service experience for our clients.
  • Complete multiple line auto/home/financial service transactions.
  • Customer Service – billing, problem solving, changes for the customer.
  • Support and develop Agency operations through client contact and sales activities.
What We Offer

We offer a competitive base salary of $50,000 per year, plus unlimited commission potential. Our benefits package includes ongoing promotions with cash, prizes, and travel incentives, paid time off for vacation, health and dental benefits, and company-paid training.

Requirements

To be successful in this role, you must have or be able to obtain your General Level 1 insurance license (licensing course fees fully reimbursable by Agency). You should enjoy daily interactions with clients and providing prompt and efficient service solutions. Punctuality, professionalism, and a positive attitude are essential. Previous experience in a customer service role is preferred, as well as strong computer skills and multitasking abilities.

Why Join Our Team?

We are a dynamic and supportive team that values continuous learning and growth. As a Customer Service Representative, you will have opportunities to develop new skills and advance your career in the insurance industry.



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