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Optical Sales Professional

2 months ago


Burnaby, British Columbia, Canada EssilorLuxottica Full time

About the Role

The Sales Associate plays a vital role in delivering exceptional customer experiences and driving sales growth in our stores. As a key member of our team, you will be responsible for providing expert advice on eyewear and optical solutions, ensuring every customer leaves our store satisfied and empowered to make informed purchasing decisions.

Key Responsibilities

  • Develop and maintain strong relationships with customers, understanding their needs and preferences to provide personalized recommendations.
  • Utilize optical prescriptions to recommend specific lenses and lens coatings, ensuring customers receive the best possible solution for their vision needs.
  • Assist customers in selecting frames, coordinating frames with optical measurements, and providing guidance on the perfect vision solution.
  • Conduct measurements using appropriate optical tools and consult with Opticians as needed.
  • Contribute to a positive store environment, fostering strong relationships with peers, management, doctors, and support staff.
  • Maintain a clean, attractive, and organized store appearance, adhering to company standards.

Requirements

  • High School Diploma or equivalent.
  • 1+ years of experience in retail or customer service.
  • Familiarity with point of sale systems, computers, and calculators, with basic phone and math skills.
  • Ability to sell through effective use of sales skills and accountability for sales results.
  • Strong communication skills (oral and written).
  • Self-motivation and ability to multi-task in a fast-paced environment.

About EssilorLuxottica

As a leader in the design, manufacture, and distribution of fashion, luxury, and sports eyewear, EssilorLuxottica is committed to delivering exceptional quality and innovation to our customers. Our company values diversity, inclusivity, and customer satisfaction, making us an ideal place to grow your career in the optical industry.