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Restaurant Shift Manager

2 months ago

Uxbridge, Ontario, Canada Wendy's Restaurant Full time
Job Title: Shift Manager

We are seeking a highly motivated and experienced Shift Manager to join our team at Wendy's Restaurant. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Lead and manage a team of 5-10 food service staff, including cooks, food service counter attendants, and food preparers.
  • Supervise and coordinate the activities of staff to ensure efficient and effective food preparation and service.
  • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
  • Estimate ingredient and supply requirements for meal preparation and ensure that inventory is managed effectively.
  • Hire and train new staff members to ensure a smooth transition into the team.
  • Monitor and maintain quality control standards for food and service to ensure customer satisfaction.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
  • Prepare and submit reports to management to track performance and identify areas for improvement.
Requirements:
  • 7 months to less than 1 year of experience in a food service environment.
  • No degree, certificate, or diploma required.
  • Ability to work in a fast-paced environment with tight deadlines.
  • Excellent communication and leadership skills.
  • Flexibility and ability to work a variety of shifts, including evenings and weekends.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Recognition as a valued member of our team.