Host - Bar Ambassador
6 days ago
Job Summary:
We are seeking a highly skilled and experienced Host to join our team at Oliver & Bonacini Restaurants. As a Host, you will be responsible for creating a positive guest experience by managing guest flow, maximizing seating capacity, and communicating with all employees.
Key Responsibilities:
- Effectively manage guest flow to maximize seating capacity and ensure a seamless dining experience.
- Communicate with Servers, Bartenders, and Managers to maintain proper guest flow throughout the restaurant.
- Escort guests to their table, engage them in conversation, and seat them accordingly.
- Accurately take reservations and modify guest status in our system.
- Develop a briefing sheet before each shift to inform co-workers of upcoming events and special requests.
- Possess a working knowledge of the restaurant trade area, including location, surroundings, and nearby attractions.
- Ensure the front entrance, host stand, and surrounding areas are fully stocked and free from clutter and debris.
- Maintain awareness of which servers are in each section and ensure accurate table assignments.
- Fulfill special request forms for birthdays, anniversaries, and other special occasions.
- Maintain the cleanliness of the washrooms by completing regular checks throughout the shift.
- Follow all food safety standards and systems.
- Perform other duties as assigned or required.
Requirements:
- Passion for hospitality and delivering exceptional guest experiences.
- High attention to detail and ability to multitask in a fast-paced environment.
- Strong organizational skills and ability to remain calm under pressure.
- Excellent oral and written communication skills.
- Ability to maintain a level of professional urgency and momentum.
- Minimum 1 year experience in customer service, with restaurant experience considered an asset.
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