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Retail Customer Service Representative

1 week ago

Vaughan, Ontario, Canada Newcomernavigation Full time
About the Role:

This is an exciting opportunity to join our team as a Retail Customer Service Representative at Newcomernavigation. As a key member of our front-line staff, you will be responsible for providing exceptional customer experiences that drive loyalty and retention.

Key Accountabilities:
  • Deliver personalized service to each customer, building relationships and fostering trust
  • Maintain a thorough knowledge of products and services to answer customer inquiries and make recommendations
  • Resolve customer complaints and concerns in a professional and timely manner
Essential Skills:
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Proactive problem-solving skills to resolve customer issues