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Shop Foreman

2 months ago


Ottawa, Ontario, Canada Brandt Full time

Job Summary

Brandt Tractor Ltd is seeking a skilled and experienced Foreman to lead the shop operations for the afternoon shift. As a key member of our team, you will be responsible for ensuring the efficient and effective management of our service department.

Key Responsibilities

  • Team Leadership: Supervise and mentor a team of service technicians to ensure they are working efficiently and effectively.
  • Work Organization: Plan and coordinate the daily work schedule to meet customer demands and optimize productivity.
  • Quality Control: Ensure that all work meets the highest standards of quality and customer satisfaction.
  • Customer Service: Provide exceptional customer service and support to ensure customer satisfaction and loyalty.
  • Cost Management: Manage costs and ensure profitability of the department.
  • Administrative Tasks: Perform administrative tasks such as opening and closing work orders, preparing work orders for warranty, and maintaining accurate records.

Requirements

  • Experience: Previous experience in a heavy equipment service department, preferably in a supervisory role.
  • Certifications: Certified Journeyman in the Heavy Duty Equipment technician trade or equivalent designated trade.
  • Skills: Strong organizational and leadership skills, basic Microsoft Office skills, and ability to lift up to 50 pounds.

Preferred Qualifications

  • Product Knowledge: Familiarity with John Deere and competitive products.
  • Additional Certifications: Forklift license.