Pharmacy Assistant Position

2 weeks ago

Georgina, Canada Sutton Apothecary Full time

About Sutton Apothecary

Sutton Apothecary is a leading pharmacy that strives to deliver exceptional customer service and care to its clients. As a pharmacy assistant, you will play a vital role in supporting our team to provide timely and efficient services.

Duties and Responsibilities

  1. Check voicemail messages and process refill prescriptions electronically.
  2. Check emails regularly and respond accordingly.
  3. Process invoices received from wholesalers and print them for ready reference.
  4. Respond professionally to inquiries and requests made by home operators, residents, and care teams.
  5. Process weekly batching, printing hard copy reports, and new refill authorization.
  6. Enter new or changed prescriptions in blister packs and communicate changes to homes for coordination.
  7. Collaborate with the pharmacist on duty to provide efficient dispensary and pharmacy services.
  8. Coordinate and schedule delivery and shipping services via Canada Post and Purolator if needed.
  9. Contact prescribers verbally or via fax for clarifications and functions.
  10. Manage inventory of injectables and products for regular delivery schedules.
  11. Manage Accounts Receivables and print invoices and expense reports for the monthly period end.
  12. Work within the scope of practice as dictated by provincial and federal laws.
  13. Respect all privacy laws as it pertains to patients' medical and health information.

Requirements

  • Experience as a Registered Pharmacy Technician is an asset.
  • Exceptional and professional customer service to clients, residents, and care team members.
  • Self-directed with the ability to work both independently and collaborate with the pharmacy team.

Preferred Qualifications

  • Registered Pharmacy Technician with the Ontario College of Pharmacists (OCP) in good standing.
  • Experienced Pharmacy Assistant with minimum 3 years of experience in a pharmacy servicing long-term care and/or group homes.
  • Advanced experience in the billing & third-party adjudication on Kroll.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.

Qualities for Success

  • Positive, cooperative, and team-oriented attitude.
  • High attention to detail is essential.
  • Highly organized with strong time management skills.
  • Strong problem-solving and decision-making skills.
  • Ability to adapt to change & prioritize tasks as needed.
  • Excellent verbal and written communication skills.

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