Customer Engagement Representative

4 days ago


Toronto, Ontario, Canada Match Marketing Group Full time

As a Customer Engagement Representative with Match Retail, you'll play a pivotal role in delivering unparalleled coffee experiences to our customers. Your primary responsibilities will include:

  • Booth setup and preparation for peak customer engagement
  • Ensuring seamless booth closing and stock management
  • Cultivating meaningful connections with customers to drive brand loyalty
  • Maintaining open communication channels with Team Leaders and Account Managers

To excel in this role, you should possess:

  • A minimum 1 year of customer service or Brand Ambassador experience
  • An upbeat and outgoing personality that thrives in dynamic environments
  • The ability to stand comfortably for extended periods

We're committed to fostering a culture of inclusivity and respect, where every individual feels valued and empowered to succeed.



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