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Customer Service Representative

1 week ago

Toronto, Ontario, Canada Indigo Full time
Indigo Job Description

We are seeking a dedicated and customer-focused individual to join our team as a Customer Experience Representative. In this role, you will be responsible for creating a warm and welcoming environment in our stores, engaging with customers, and providing exceptional service.

Key Responsibilities:
  • Support the daily operations of the store, including conducting inventory cycle counts, replenishing stock, and managing product returns
  • Create a visually appealing store environment by using merchandising standards
  • Engage with customers, provide product recommendations, and curate specific product collections
  • Role model Indigo's High Performance Characteristics and contribute to a culture of excellence
Requirements:
  • Experience in specialty retail or a retail environment preferred but not required
  • Adaptability, flexibility, and a willingness to learn new things and be exposed to all aspects of the store
  • Demonstrated commitment to creating an exceptional employee and customer experience
About Us:

At Indigo, we are committed to our communities, our customers, and each other. We believe that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone.