Customer Experience Specialist
5 hours ago
Company Overview
Torrid is a fashion-forward retailer that celebrates individuality and self-expression. Our mission is to provide an inclusive and welcoming environment for customers of all shapes, sizes, and backgrounds.
Job Summary
We are seeking a motivated and enthusiastic Sales Associate to join our team. As a Customer Experience Specialist, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a visually appealing store environment.
Responsibilities:
- Provide an outstanding shopping experience by engaging with customers, answering questions, and offering personalized recommendations
- Drive sales growth by utilizing sales techniques, promoting products, and building relationships with customers
- Maintain a clean and organized store environment, including the stockroom and sales floor
- Work effectively in a fast-paced environment, prioritizing tasks and meeting productivity goals
- Collaborate with colleagues to achieve sales targets and meet customer needs
Requirements:
- Prior sales or customer service experience preferred
- Ability to multitask, work under pressure, and maintain a positive attitude in a fast-paced environment
- Fashion sense and knowledge of current trends
- Physical ability to stand for long periods, lift up to 50 pounds, and move merchandise as needed
Benefits:
Torrid offers a comprehensive benefits package, including flexible scheduling, associate discounts, mental health resources, and employee stock purchase program (ESPP). Pay range: $16.75 - $17.55 per hour.
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