Assistant Manager
4 weeks ago
We are seeking a highly motivated and experienced Assistant Manager to join our team at M S B TRADING LTD.
Job Summary:The Assistant Manager will be responsible for assisting the Manager in the day-to-day operations of the store, including supervising staff, managing inventory, and maintaining a high level of customer service.
Key Responsibilities:- Supervise and Train Staff: Supervise and train staff to ensure they are meeting the high standards of customer service and sales.
- Manage Inventory: Manage inventory levels, including ordering and receiving stock, to ensure that the store is always fully stocked.
- Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise.
- Marketing and Sales: Assist in the development and implementation of marketing and sales strategies to drive sales and increase customer engagement.
- Financial Management: Assist in the management of the store's finances, including budgeting and forecasting.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a retail or supervisory role.
- Language: English.
- Work Hours: 40 hours per week.
The Assistant Manager will work in a fast-paced retail environment, with a combination of sitting, standing, and walking. The ability to work under pressure and meet tight deadlines is essential.
Personal Suitability:- Goal-Oriented: The ability to set and achieve goals is essential for this role.
- Hardworking: A strong work ethic and ability to work independently is required.
- Integrity: The ability to maintain confidentiality and handle sensitive information is essential.
- Outgoing: A friendly and approachable demeanor is necessary for this role.
- Positive Attitude: A positive attitude and ability to work in a team environment is required.
- Proactive: The ability to anticipate and solve problems is essential.
- Quick Learner: The ability to learn quickly and adapt to new situations is necessary.
- Time Management: The ability to manage time effectively and prioritize tasks is required.
- Client Focus: A focus on providing excellent customer service is essential.
- Efficient Interpersonal Skills: The ability to communicate effectively with staff, customers, and management is necessary.
- Excellent Oral Communication: The ability to communicate effectively verbally is required.
- Excellent Written Communication: The ability to communicate effectively in writing is necessary.
- Judgement: The ability to make sound judgements and decisions is essential.
- Organized: The ability to prioritize tasks and manage time effectively is required.
- Team Player: A willingness to work as part of a team and support colleagues is necessary.
- Maturity: The ability to maintain a professional demeanor and handle sensitive information is essential.
- Resourcefulness: The ability to think creatively and find solutions to problems is necessary.
- Ability to Multitask: The ability to handle multiple tasks and priorities is required.
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