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Customer Service Coordinator
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at AppleOne. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, drivers, and management.
Key Responsibilities:
• Provide friendly, courteous, and professional customer service to customers, drivers, and management
• Manage paperwork, filing, scanning, and data entry with accuracy and efficiency
• Utilize computer software, including Word, Excel, and Outlook, to perform tasks and maintain records
• Answer phones and take messages, ensuring timely communication with clients and team members
• Maintain visitor and contractor sign-in books, ensuring a secure and organized work environment
• Create and manage mail shipments, ensuring timely and accurate delivery
• Develop and maintain Word and Excel documents, presenting information in a clear and concise manner
• Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
Requirements:
• Possess excellent communication skills, with the ability to present information clearly and professionally
• Demonstrate flexibility in scheduling, with the ability to adapt to changing priorities and deadlines
• Utilize computer software, including Excel, Word, and Outlook, to perform tasks and maintain records
• Work effectively in a team environment, collaborating with colleagues to achieve common goals
• Possess SAP/ERP experience, an asset in this role
About AppleOne:
AppleOne is a leading staffing agency, dedicated to providing exceptional service to our clients and candidates. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and detail-oriented individual, with a passion for customer service, we encourage you to apply for this exciting opportunity.
