Maintenance Operations Manager

4 weeks ago

Toronto, Ontario, Canada Fitzrovia Full time

About the Role:

Fitzrovia, a leading vertically integrated development and asset manager, is seeking an experienced Maintenance Operations Manager to join our team. This is a senior role responsible for overseeing the comprehensive maintenance operations within our luxury apartment communities.

The successful candidate will be a motivated and experienced professional with advanced technical skills and leadership abilities. They will be responsible for guiding and supporting the maintenance team, coordinating with vendors, managing budgets, and working closely with the Capital Projects team on major projects and preventive maintenance initiatives.

Key Responsibilities:

  • Ensure the safe and compliant operation of all building systems, including HVAC, mechanical, life safety, plumbing, electrical, carpentry, painting, snow removal, and pool maintenance
  • Oversee and manage the completion of all resident service requests efficiently and to the highest standard
  • Respond to emergencies on a 24-hour basis as part of the on-call rotation, executing emergency procedures to ensure resident safety and minimize property damage
  • Supervise the preparation of market-ready suites, including painting, cleaning, general repairs, and housekeeping, to ensure a superior living environment for new residents
  • Maintain the cleanliness and safety of all community areas, including grounds, pools, and pet spaces, ensuring they are free from trash, debris, and hazards
  • Coordinate with vendors for various maintenance services, including scheduling, requesting services, negotiating contracts, and managing vendor performance
  • Ensure all vendor work aligns with budget constraints and project timelines
  • Monitor and report maintenance issues that impact the budget, including life safety concerns, building operations, vacant repairs, and common area needs, to the Property Manager
  • Plan, execute, and document all prescribed preventive maintenance tasks, ensuring continuous property upkeep and preventing costly repairs
  • Collaborate with the Capital Projects team on major renovation projects and large-scale maintenance initiatives, providing input on project planning, execution, and resource allocation
  • Ensure strict adherence to company policies and procedures, maintaining high standards of building efficiency and compliance with legislation such as the Ontario Building Code, Ontario Fire Code, and other relevant regulations

Requirements:

  • A minimum of ~5+ years of experience in commercial or residential building operations, with advanced technical expertise in building systems and maintenance
  • A minimum of ~2+ years of supervisory experience, with a strong track record of leading and guiding maintenance teams
  • Experience in vendor management, including scheduling services, budgeting, and contract negotiation
  • Proficiency in working with computerized maintenance management systems (CMMS) and other digital tools for managing maintenance tasks
  • Advanced knowledge of HVAC, plumbing, electrical systems, and general construction, with a background in construction, HVAC, and plumbing highly preferred
  • A strong understanding of the Ontario Fire Code, Building Code, Canadian Electrical Code, Occupational Health and Safety Act, and other relevant legislation, including

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