Maintenance and Operations Director

4 weeks ago

Toronto, Ontario, Canada Fitzrovia Full time

Fitzrovia is a leading developer and asset manager of luxury apartment buildings in the Greater Toronto Area (GTA) and Montreal.

We are seeking an experienced Maintenance Manager to join our dynamic team at our new property, Sloane, located across from Yorkdale Mall. This senior role demands advanced technical skills and leadership abilities to ensure that all building systems operate efficiently and in compliance with safety regulations.

As a key member of our maintenance team, you will oversee the comprehensive maintenance operations within our luxury apartment communities. You will be responsible for guiding and supporting the maintenance team, coordinating with vendors, managing budgets, and working closely with the Capital Projects team on major projects and preventive maintenance initiatives.

Key Responsibilities:

  • Establish and maintain strong relationships with residents, staff, contractors, vendors, and customers, fostering a collaborative and positive environment
  • Provide technical guidance and recommendations to the maintenance team, assisting in the analysis and resolution of complex building system issues, and developing options for effective maintenance management
  • Ensure the safe and compliant operation of all building systems, including HVAC, mechanical, life safety, plumbing, electrical, carpentry, painting, snow removal, and pool maintenance
  • Oversee and manage the completion of all resident service requests efficiently and to the highest standard
  • Respond to emergencies on a 24-hour basis as part of the on-call rotation, executing emergency procedures to ensure resident safety and minimize property damage
  • Supervise the preparation of market-ready suites, including painting, cleaning, general repairs, and housekeeping, to ensure a superior living environment for new residents
  • Maintain the cleanliness and safety of all community areas, including grounds, pools, and pet spaces, ensuring they are free from trash, debris, and hazards
  • Coordinate with vendors for various maintenance services, including scheduling, requesting services, negotiating contracts, and managing vendor performance
  • Ensure all vendor work aligns with budget constraints and project timelines· Monitor and report maintenance issues that impact the budget, including life safety concerns, building operations, vacant repairs, and common area needs, to the Property Manager
  • Plan, execute, and document all prescribed preventive maintenance tasks, ensuring continuous property upkeep and preventing costly repairs
  • Collaborate with the Capital Projects team on major renovation projects and large-scale maintenance initiatives, providing input on project planning, execution, and resource allocation
  • Ensure strict adherence to company policies and procedures, maintaining high standards of building efficiency and compliance with legislation such as the Ontario Building Code, Ontario Fire Code, and other relevant regulations ·
  • Lead and participate in training programs as required by Fitzrovia and local city and provincial jurisdictions, ensuring the team is well-equipped to handle all maintenance challenges
  • Provide exceptional customer service, consistently maintaining a professional and courteous demeanor in all interactions with residents, coworkers, and the public
  • Safeguard and maintain all company tools and equipment, ensuring they are in optimal working condition and properly used by the maintenance team

Salary Range: $80,000 - $120,000 per year, depending on experience

Benefits:

  • Competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • Award-winning workplace culture
  • Opportunities for career advancement and growth

About Us:

Fitzrovia is a vertically integrated development and asset manager focused on Class-A and vintage-style apartment buildings across the GTA and Montreal. We provide best-in-class development, construction, property and asset management with a focus on design, active lifestyle management and exceptional customer service.

Our commitment to hospitality is at the core of our DNA. If you require reasonable accommodation during the recruitment process, please let us know.

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