Restaurant Operations Manager

2 weeks ago


Ottawa, Ontario, Canada SSP Full time
SSP Canada

A leading airport restaurant operator, SSP Canada manages a diverse portfolio of dining concepts at the Ottawa International Airport.

The estimated annual salary for this role is $52,500. Benefits include comprehensive benefits package and free employee parking.

This position reports to the Restaurant General Manager and plays a key role in leading the restaurant team. The ideal candidate will have excellent leadership skills and be able to delegate tasks effectively while delivering exceptional customer service.

The Assistant Restaurant Manager has several key responsibilities including recruiting, training, and developing the team of Food Travel Experts; implementing and maintaining guest service standards; and managing office tasks such as scheduling and payroll.

To succeed in this role, you will need to have a minimum of two years of experience in the food and beverage industry, preferably in a casual dining setting. You should also have excellent communication and organizational skills, as well as the ability to work under pressure and manage conflict effectively.

We are an equal opportunity employer and welcome applications from individuals with disabilities. If you require accommodation during the recruitment process, please inform us of your needs.

Key Responsibilities:
- Recruit, train, and develop the team of Food Travel Experts
- Implement and maintain guest service standards
- Manage office tasks such as scheduling and payroll
- Maintain all merchandising standards and display presentations
- Develop daily goals, tasks, and Team Member assignments

Requirements:
- Minimum of two years of experience in the food and beverage industry, preferably in a casual dining setting
- Excellent leadership and communication skills
- Ability to work under pressure and manage conflict effectively
- Proven ability to prioritize tasks and meet deadlines

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