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Restaurant Operations Manager
1 month ago
We are seeking a Restaurant Operations Manager to oversee the day-to-day operations of our restaurant. As a key member of our management team, you will be responsible for ensuring that our customers receive an exceptional dining experience.
About the Role:- Establish efficient methods to meet work schedules and maintain a high level of productivity.
- Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed to the highest standard.
- Train staff in job duties, sanitation and safety procedures, and provide ongoing coaching and feedback to ensure they have the skills and knowledge required to excel in their roles.
- Monitor and control costs, preparing budget and cost estimates to ensure we are operating within our means.
- Address customer complaints and concerns in a professional and courteous manner, ensuring that all issues are resolved promptly and to the satisfaction of the customer.
- Maintain accurate records of stock, repairs, sales, and wastage, providing timely and relevant insights to inform business decisions.
- Prepare and submit regular reports on restaurant performance, highlighting areas of success and opportunities for improvement.
- Secondary (high) school graduation certificate.
- A minimum of 7 months to less than 1 year of experience in a similar role.
- Work Term: Permanent.
- Hours: 30 to 40 hours per week.
- Work Language: English.
As a Restaurant Operations Manager at Tim Hortons, you can expect a competitive salary of $45,000 - $55,000 per year, depending on your experience and qualifications. We offer a dynamic and supportive work environment, with opportunities for career growth and development. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply.