Restaurant Operations Manager

4 weeks ago


Ottawa, Ontario, Canada Tim Hortons Full time

At Tim Hortons, we are committed to delivering exceptional customer experiences. As a Restaurant Operations Manager, you will play a key role in leading our team to achieve this goal.

About the Job

We are seeking a highly skilled and motivated individual to join our team as a Restaurant Operations Manager. This is a permanent position offering a competitive salary range of $60,000 - $80,000 per year, depending on experience.

In this role, you will be responsible for overseeing the day-to-day operations of our restaurant, including managing staff, maintaining inventory, and ensuring excellent customer service.

Key Responsibilities:
  • Leadership: Lead and motivate a team of 5-10 staff members to achieve sales targets and provide exceptional customer experiences.
  • Operations Management: Oversee all aspects of restaurant operations, including inventory management, cash handling, and health and safety procedures.
  • Customer Service: Ensure that all customers receive exceptional service, responding promptly to their needs and resolving any issues in a professional manner.
Requirements:
  • Education: Secondary (high) school graduation certificate required; post-secondary education an asset.
  • Experience: At least 1 year of experience in a supervisory or management role in the food service industry.
  • Skills: Excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment.
Benefits:
  • Health Benefits: Comprehensive health care plan.
  • Support for Newcomers and Refugees: We are committed to supporting newcomers and refugees who were displaced by conflict or natural disaster.
  • Support for Youth: We offer on-the-job training tailored to youth.
  • Support for Indigenous People: We develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced leader looking for a new challenge, please submit your application.



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