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Business Readiness Specialist

2 months ago

Toronto, Ontario, Canada CB Canada Full time
Job Title: Business Readiness Lead

CB Canada is seeking a highly skilled Business Readiness Lead to join our team. As a key member of our organization, you will play a critical role in preparing and equipping stakeholders to receive and adopt change.

Key Responsibilities:
  • Develop and implement business readiness plans to maximize employee adoption and usage of new capabilities and technology.
  • Conduct change impact analyses, identify impacted stakeholders, and assess change readiness.
  • Lead consultations, focus groups, workshops, presentations, and meetings with affected stakeholders.
  • Deliver change-related updates to impacted mission partners and stakeholders.
  • Assign change work to supporting resources from the mission, if applicable.
  • Provide change assessments, analysis, risks, gaps, recommendations to mission partners.
  • Work closely with support functions (Communications, HR, PMO) on the delivery of change plans, activities, and materials.
  • Act as a change agent and organizational business partner to raise awareness and understanding of the change, providing support to employees and leaders throughout the change journey.
  • Lead the development and implementation of new or revised processes, procedures, products, and tools for the impacted areas.
  • Monitor and evaluate the implementation of the change, ensuring work completion and reporting on performance progress and metrics.
Requirements:
  • Completion of a post-secondary college/degree in organizational design, technology, or a related field.
  • Change Management or behavioral Analysis certifications/degree is an asset.
  • Relevant qualification in communications or another relevant field is an asset.
  • Project management training/certification/degree is an asset.
  • 5+ years of employment experience in a communication and/or change management role.
  • Experience and knowledge of change management principles, methodologies, and tools.
  • Experience producing organization-wide communications.
  • Experience leading communications activities for organizational IT initiatives.
  • Experience working with complex technology transformations.
  • Experience with continuous improvement and project management approaches, tools, and phases.
  • Experience working with diverse cultures.
  • Excellent written communication and editing skills, particularly conveying technical information for diverse audiences.
  • Ability to produce inspiring and engaging content.
Skills and Capabilities:
  • Ability to influence others and move toward a common vision or goal.
  • Attention to detail, problem-solving, and analytical skills.
  • Ability to manage conflicting priorities and organizational demands.
  • Excellent interpersonal skills, with the ability to build strong relationships with a variety of stakeholders across cultures.
  • Self-motivated and self-disciplined, with the ability to work with autonomy, meet deadlines, and manage competing priorities.
  • Ability to collaborate and influence other stakeholders to drive alignment and ensure consistent messaging.
  • Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.