Restaurant Shift Manager

1 week ago


Kitchener, Ontario, Canada Wendy's Full time
Job Title: Shift Manager

We are seeking a highly motivated and experienced Shift Manager to join our team at Wendy's. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Lead and manage a team of food service staff to ensure excellent customer service and food quality.
  • Supervise and coordinate the activities of staff who prepare and portion food.
  • Train staff in job duties, sanitation, and safety procedures.
  • Estimate ingredient and supplies required for meal preparation.
  • Hire and manage food service staff.
  • Ensure that food and service meet quality control standards.
  • Address customer complaints or concerns.
  • Maintain records of stock, repairs, sales, and wastage.
  • Prepare and submit reports.
Requirements:
  • 7 months to less than 1 year of experience in a food service environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Flexibility to work varying shifts, including evenings and weekends.
Work Environment:

Our restaurant is a fast-paced environment with a focus on providing excellent customer service and high-quality food. As a Shift Manager, you will be required to work in a standing position for extended periods and be able to lift up to 25 pounds.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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