Hotel Operations Director

2 days ago


Mississauga, Ontario, Canada JRoss Hospitality Recruiters Full time

Are you a seasoned hospitality professional looking for a new challenge? JRoss Hospitality Recruiters is seeking an experienced Chief Operating Officer (COO) to join their leadership team at a privately held company specializing in hotel management, ownership, and development of leading brand hotels.

About the Role

The COO will play a crucial role in driving operational excellence across the growing portfolio of hotels. With a steadfast commitment to brand equity and a proven track record of continually growing revenues while enhancing property values, this company is on a mission to expand its impressive portfolio of award-winning brands, which includes Hilton, Sheraton, Marriott, Best Western, and IHG.

This strategic leader will be responsible for navigating the complexities of hotel operations while fostering a culture of innovation and high performance. Key responsibilities include maintaining high standards of property management, ensuring strict compliance with brand standards, and enhancing guest satisfaction and loyalty.

Key Responsibilities
  1. Maintain high standards of property management and ensure strict compliance with brand standards, enhancing guest satisfaction and loyalty.
  2. Lead expansion efforts into emerging and developed markets, including recent acquisitions in the USA, while identifying new opportunities for growth and strategic partnerships.
  3. Foster strong relationships with major franchisors and partners to enhance brand visibility, market share, and overall competitiveness in the industry.
  4. Monitor financial performance metrics, property maintenance standards, and operational efficiency, making data-driven decisions to enhance profitability and operational excellence.
Requirements
  • Proven experience in a senior operational role within the hospitality industry, with a strong understanding of multi-brand management.
  • Comprehensive knowledge of hotel management principles, brand equity, and revenue generation strategies, supported by a history of successful outcomes.
  • Excellent financial acumen, with a solid background in strategic planning, budgeting, and financial forecasting.
What We Offer

A competitive salary range of $120,000 - $180,000 per year, depending on experience, plus benefits and opportunities for career growth in a dynamic and innovative company culture that celebrates diversity and promotes inclusivity.



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