Claims Analyst Assistant

2 weeks ago


Edmonton, Alberta, Canada WCB Alberta Full time
Job Summary

We are seeking a highly skilled Claims Analyst Assistant to join our team at WCB Alberta. This is a temporary, full-time position for approximately one year with the possibility of extension and/or permanency.

About the Role

The successful candidate will be responsible for analyzing claim history, determining the validity of requests, and ensuring that representatives are authorized to access claim file information. They will also create requests, gather components of the claim file, and release claim files electronically in accordance with WCB policy.

Key Responsibilities
  • Analyze claim history to determine the validity of ATI requests
  • Review authorizations to ensure representatives are authorized and the appropriate authority has been granted
  • Review incoming requests and determine the validity and eligibility of requestors' requests for claim information
  • Create requests and gather components of the claim file within WCB's secure digital environment
  • Release claim files electronically, accurately and thoroughly in accordance with WCB policy
  • Meet accuracy and statistical requirements on a monthly basis
  • Work in a high-pace environment, managing own workload and working with teammates to carry out priority work
  • Solve problems and communicate with customers to avoid unnecessary delays in service
Required Skills and Qualifications
  • A high school diploma, experience in an office and customer service environment are preferred
  • General knowledge of WCB legislation, policy and procedures is considered an asset
  • General knowledge and familiarity with the Freedom of Information and Protection of Privacy Act
  • Proficiency in MS Office (Outlook, Word, Excel)
  • Highly effective in a multi-tasking environment with ability to handle large volume of work while meeting deadlines
Benefits

This role offers a competitive salary range of $44,091 to $48,993 per annum, as well as opportunities for growth and development in a dynamic and supportive team environment.

Additional Information

Candidates under consideration for this position may be asked to complete computer testing, and final candidates will be required to undergo a security clearance as a condition of employment. We thank all applicants for their interest; however, only candidates under consideration will be contacted.


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