Theatre Usher

2 weeks ago

Richmond, British Columbia, Canada Great Canadian Entertainment Full time

Job Summary

River Rock Show Theatre is seeking a skilled and enthusiastic Theatre Usher to join our team. As a key member of our front-of-house staff, you will be responsible for ensuring a seamless and enjoyable experience for our guests.

Key Responsibilities

  • Greet guests and direct them to their assigned seating
  • Regulate the flow of guests in and out of the theatre
  • Respond to guest inquiries regarding resort events and amenities
  • Communicate effectively with all operational departments
  • Build strong working relationships with internal and external teams
  • Comply with licensing laws, health and safety, and other statutory regulations
  • Perform other duties as assigned or directed

Requirements

  • Ability to work on an as-needed basis in a variety of shifts, including early mornings and weekends
  • Experience and/or interest in the live entertainment industry is an asset
  • Exceptional interpersonal and communication skills
  • Customer service and/or hospitality experience
  • Ability to handle multiple tasks and projects at one time
  • Ability to stand for long periods
  • Second language is an asset
  • Serving It Right Certification or ability to achieve
  • Ability to successfully obtain a criminal record and credit check
  • Commitment to continually increase knowledge of products and services to offer exceptional experiences
  • Willingness to learn, develop, and achieve new skills for personal and professional development
  • Live GCE's Values: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship
  • Passion for providing Great Experiences and Memories to internal and external guests

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