Theatre Usher
1 month ago
Job Summary
River Rock Show Theatre is seeking a skilled and enthusiastic Theatre Usher to join our team. As a key member of our front-of-house staff, you will be responsible for ensuring a seamless and enjoyable experience for our guests.
Key Responsibilities
- Greet guests and direct them to their assigned seating
- Regulate the flow of guests in and out of the theatre
- Respond to guest inquiries regarding resort events and amenities
- Communicate effectively with all operational departments
- Build strong working relationships with internal and external teams
- Comply with licensing laws, health and safety, and other statutory regulations
- Perform other duties as assigned or directed
Requirements
- Ability to work on an as-needed basis in a variety of shifts, including early mornings and weekends
- Experience and/or interest in the live entertainment industry is an asset
- Exceptional interpersonal and communication skills
- Customer service and/or hospitality experience
- Ability to handle multiple tasks and projects at one time
- Ability to stand for long periods
- Second language is an asset
- Serving It Right Certification or ability to achieve
- Ability to successfully obtain a criminal record and credit check
- Commitment to continually increase knowledge of products and services to offer exceptional experiences
- Willingness to learn, develop, and achieve new skills for personal and professional development
- Live GCE's Values: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship
- Passion for providing Great Experiences and Memories to internal and external guests
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