French Language Customer Support Professional
4 weeks ago
Randstad Canada is currently seeking a highly skilled French language customer support professional to join our team. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional service to clients via phone and email.
The ideal candidate will have strong communication skills in both English and French, as well as experience working in a call center environment. Proficiency in Microsoft Office and the ability to work independently are also essential.
As a key member of our team, you will be responsible for navigating client platforms, providing product information, and resolving issues in a timely and professional manner. If you possess excellent problem-solving skills, a positive attitude, and a passion for delivering top-notch customer service, we encourage you to apply.
Key Responsibilities:
- Navigate client platforms to provide product information and resolve issues
- Respond to inbound calls and emails from B2B customers
- Update client accounts after every transaction
- Build and maintain strong relationships with clients
Benefits:
- A competitive salary of $24 per hour
- A fully remote work environment
- Medium call volume
- Possibility for extension
- Growth opportunities internally
About Randstad Canada:
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and supported. Our mission is to connect talented individuals with exciting career opportunities, while promoting equal opportunities and social responsibility.
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