Food Service Operations Manager

4 weeks ago

London, Ontario, Canada Subway Full time
Job Description

We are seeking a highly skilled Food Service Supervisor to join our team at Subway. The successful candidate will be responsible for overseeing the daily operations of our food service, ensuring that high-quality products and services are delivered to our customers.

Responsibilities:
  • Develop and implement effective strategies to meet work schedules and achieve business objectives.
  • Supervise and coordinate the activities of staff who prepare and portion food, promoting efficiency and productivity in the kitchen.
  • Provide comprehensive training to staff on job duties, sanitation procedures, and safety protocols, ensuring that all team members are equipped to deliver exceptional customer experiences.
  • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory levels.
  • Maintain quality control standards for food and service, identifying areas for improvement and implementing corrective actions as needed.
  • Address customer complaints or concerns in a professional and courteous manner, ensuring that issues are resolved promptly and efficiently.
  • Prepare and submit reports on sales performance, inventory management, and employee productivity, providing valuable insights to inform business decisions.
Work Environment:

This role requires working in a fast-paced environment with tight deadlines, where attention to detail and multitasking skills are essential. The successful candidate must be able to work under pressure, combining sitting, standing, and walking while maintaining excellent oral communication skills.

Personal Qualities:
  • Candidate should possess strong client focus, efficient interpersonal skills, and excellent oral communication skills.
  • Able to demonstrate flexibility, initiative, and teamwork capabilities, contributing to a positive and productive work environment.
Additional Information:
  • Permanent position available, with 32-40 hours of work per week.
  • Salary: Estimated $45,000 - $55,000 per year, based on experience and qualifications.

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