Retail Store Operations Manager

1 week ago


Montreal, Quebec, Canada Rogers Communications Full time
About Us

Rogers Communications is a leader in the technology industry, dedicated to delivering exceptional customer experiences and driving innovation. Our retail team is at the forefront of this effort, representing the welcoming spirit of our company and embodying the values that set us apart.

What We Offer

We provide competitive compensation packages, including a lucrative management bonus program, as well as one of the best flex health benefits, RRSP, TFSA, and Pension plans in Canada. Our mental health and support benefits are 100% covered, and we offer an Employee and Family Assistance Program benefit. Employees also enjoy discounts on Rogers & Fido products and services, which can reach up to 50% off. We foster an inclusive and diverse workplace where all team members can bring their whole selves to work, and we prioritize career growth and development opportunities.

Job Description
  • As an Assistant Store Manager, you will work with accountable leaders to drive positive, solution-based customer interactions and experiences.
  • You will encourage and coach your team to create best-in-class customer experiences and meet business goals.
  • Our store operations rely on creative spirits who can adapt to changing environments, and you will play a crucial role in supporting these efforts.
Key Responsibilities
  • Promote Rogers & Fido brands, including Rogers Mastercard.
  • Engage and grow your customer base through personalized communication and outreach via phone calls and business text messaging.
  • Participate in community events and outreach efforts to support local small businesses.
Requirements
  • You must have a passion for influencing and inspiring teams.
  • You should be able to deliver on business plans to meet regional and store targets.
  • Leadership qualities that foster collaboration within the team are essential.
  • A progressive thinker with a desire to think outside the box is required.
  • You must be able to work a flexible schedule (ability to work 40 hours/week).
  • You should be excited and inspired by technology.
  • You must meet the minimum age of majority (varies by province).
  • English is an asset.
Salary Estimate

The estimated salary range for this position is $60,000 - $90,000 per year, based on location and experience. This estimate may vary depending on individual circumstances.

This job requires approximately 10% travel. The work location is 7077, Boul. Newman, Lasalle, QC. The posting category is Retail (Store Management / Corporate) & Store Management, and the Requisition ID is 283655.



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