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Customer Service Liaison

2 months ago


Milton, Ontario, Canada Bilingual Source Full time
Unlock Your Potential in a Dynamic Environment

We are seeking a highly motivated and customer-focused individual to join our growing Customer Care Department as a Bilingual Customer Service Representative. As a key member of our team, you will play a vital role in delivering exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:
  • Communicate effectively with clients over the phone, providing timely and accurate information.
  • Act as a client advocate, resolving issues and concerns in a professional and courteous manner.
  • Participate in departmental training programs to enhance your skills and knowledge.
Requirements:
  • 1-2 years of experience in a customer service role.
  • Strong computer competency, including MS Office.
  • Ability to multitask and work in a fast-paced environment.
What We Offer:
  • A competitive salary range of $66k-$75k, plus a 3% bonus and profit sharing.
  • A comprehensive benefits package, including medical, dental, and tuition assistance.
  • A dynamic and innovative work environment with opportunities for growth and development.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.