Luxury Hotel Operations Director

3 days ago


Penticton, British Columbia, Canada Sahara Courtyard Inn (1995) Ltd. Full time
Job Summary

We are seeking a seasoned Hotel Manager to oversee the daily operations of our prestigious Sahara Courtyard Inn. As a key member of our management team, you will be responsible for implementing policies and procedures, managing staff, and ensuring exceptional customer service.

About Us

Sahara Courtyard Inn (1995) Ltd. is a renowned hotel chain that prides itself on delivering unparalleled hospitality experiences. With a focus on excellence and customer satisfaction, we continue to grow and expand our presence in the industry.

Job Description

The successful candidate will have a proven track record in hotel management, with a minimum of 2 years of experience in a similar role. You will be responsible for:

  • Developing and Implementing Policies and Procedures: Create and enforce policies and procedures to ensure smooth day-to-day operations.
  • Staff Management: Recruit, hire, train, and supervise a team of 5-10 employees to deliver exceptional customer service.
  • Customer Service: Provide top-notch customer service, addressing complaints and concerns in a professional and timely manner.
  • Marketing and Promotion: Collaborate with the marketing team to develop and implement effective marketing strategies to increase occupancy rates.
Requirements

To be considered for this exciting opportunity, you must possess:

  • 2+ Years of Hotel Management Experience
  • College Diploma or Equivalent
  • Excellent Communication and Interpersonal Skills
  • Ability to Work in a Fast-Paced Environment
Compensation and Benefits

The successful candidate can expect a competitive salary ranging from $65,000 to $90,000 per year, depending on experience. In addition to a comprehensive benefits package, including health, dental, and vision insurance, as well as a generous paid time off policy.



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