Customer Service Representative

3 weeks ago


Kelowna, British Columbia, Canada QE Home Full time
Unlock Your Sales Potential

As a Sales Associate at QE Home, you will be part of a dynamic team that shares a passion for providing exceptional customer experiences. With our commitment to sustainability and social responsibility, we are looking for ambitious individuals who can drive sales and build customer loyalty.

About QE Home

We are Canada's largest and only B-Corp Certified bedding retailer, with over 70 stores across the country. Our family-owned business has been proudly serving customers since 1992, and we take pride in offering beautiful, accessibly-priced, and sustainable bedding solutions crafted by our in-house design team.

Our Sleep Stylists offer exceptional and knowledgeable service to ensure that each customer's unique sleeping and aesthetic needs are completely fulfilled. We believe in creating products that are not just better for people, but also better for the planet.

Your Key Responsibilities
  • Deliver friendly, supportive, energetic, and enthusiastic customer service.
  • Inform and educate customers using detailed product knowledge.
  • Help troubleshoot any customer concerns clearly and effectively.
  • Be ambitious and motivated to sell new and designer products.
  • Thrive in a team-based environment to achieve store goals.
  • Share your flare and passion for fashion and home decor.
Requirements & Qualifications
  • Dedication towards providing exceptional customer service and in-store experiences.
  • Demonstrated success in driving sales and building customer loyalty.
  • Excellent communication and problem-solving skills.
  • Previous experience in home styling or fashion retail is an asset.
  • Open availability - days, evenings, weekends.
What We Offer
  • Competitive wage: $15.50 per hour (estimated based on market rates).
  • Flexible scheduling.
  • Comprehensive benefits package for those working 28+ hours.
  • On-line training program.
  • Staff Discount Program.

We value diversity and inclusivity, and we welcome applicants from all backgrounds. Upon request, we will provide reasonable accommodations to applicants throughout the recruitment and selection process.



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