Customer Service Representative

1 month ago


Cornwall, Canada Savers Full time

About Us

Savers is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

Job Summary

We are seeking a Customer Service Associate to create an awesome experience for our customers, donors, and team members. As a Customer Service Associate, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience.

Responsibilities

  • Provide exceptional customer service and resolve customer complaints in a professional and courteous manner
  • Assist customers with finding items and answering questions about products
  • Process customer transactions and handle cash, credit card, and other payment methods
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service area
  • Participate in visual merchandising and store displays to create an engaging shopping experience

What We Offer

  • Comprehensive onboarding and training program
  • Opportunities for career growth and advancement
  • Competitive hourly rate and benefits package
  • Discounts on store merchandise
  • A fun and supportive work environment

Requirements

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work a flexible schedule, including evenings and weekends
  • Strong communication and interpersonal skills
  • Ability to lift up to 25 pounds and stand for long periods of time

How to Apply

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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