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Healthcare Liaison

2 months ago

Winnipeg, Manitoba, Canada Innomar Strategies Full time
Job Summary

We are seeking a highly skilled and compassionate Healthcare Liaison to join our team at Innomar Strategies. As a key point of contact for patients, you will play a vital role in ensuring seamless access to therapy and providing exceptional customer service.

Key Responsibilities
  • Establish and maintain relationships with patients, insurance companies, and healthcare professionals to facilitate timely and efficient access to therapy.
  • Provide education and support to patients on program services, including injection training, pharmacy options, and reimbursement support.
  • Manage patient caseloads, ensuring timely coordination of services and optimal reimbursement outcomes.
  • Collaborate with cross-functional teams to ensure patient onboarding and journey coordination.
  • Regularly interact with insurance companies, pharmacies, and healthcare professionals to provide optimal reimbursement support.
Requirements
  • Bilingualism (English/French) is an asset, particularly for the province of Quebec.
  • Experience in a customer service setting, preferably in a healthcare or pharmaceutical industry context.
Preferred Qualifications
  • Post-secondary education certificate, diploma, or degree in a related field.
  • Experience in public or private third-party reimbursement, call center settings, or pharmaceutical industry roles.
What We Offer

We provide a comprehensive suite of benefits, including medical, dental, and vision care, as well as a range of wellness programs and resources to support our team members' physical, emotional, and financial well-being.

Our company is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state, or local law.