Customer Service Representative
4 weeks ago
Job Title: Customer Service Representative
Job Summary:
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at EMCO Corporation. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide sales support to customers via phone, email, and in-person interactions
- Identify customer needs and provide solutions to meet their requirements
- Enter sales orders and process customer transactions
- Grow and retain established customer relationships
- Follow up on backorders and provide accurate delivery dates
- Process returns and warranty claims
Requirements:
- Grade 12 diploma or equivalent
- Minimum 1 year of customer service or counter sales experience
- Proficient in Microsoft Office software
- Excellent customer service and communication skills
About EMCO Corporation:
EMCO Corporation is a leading wholesale distributor of plumbing, HVAC, waterworks, and industrial products. We offer a dynamic work environment, competitive salary, benefits, and profit sharing. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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