Customer Service Representative

4 weeks ago


Saskatoon, Saskatchewan, Canada EMCO Corporation Full time

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at EMCO Corporation. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Provide sales support to customers via phone, email, and in-person interactions
  • Identify customer needs and provide solutions to meet their requirements
  • Enter sales orders and process customer transactions
  • Grow and retain established customer relationships
  • Follow up on backorders and provide accurate delivery dates
  • Process returns and warranty claims

Requirements:

  • Grade 12 diploma or equivalent
  • Minimum 1 year of customer service or counter sales experience
  • Proficient in Microsoft Office software
  • Excellent customer service and communication skills

About EMCO Corporation:

EMCO Corporation is a leading wholesale distributor of plumbing, HVAC, waterworks, and industrial products. We offer a dynamic work environment, competitive salary, benefits, and profit sharing. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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