Customer Service Representative

2 weeks ago

Saskatoon, Saskatchewan, Canada BMO Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO. As a key member of our branch, you will be responsible for delivering exceptional service to our customers and providing advice and guidance on financial solutions that meet their needs.

Key Responsibilities
  • Identify customer needs and provide personalized solutions
  • Support customers with banking services, including transactions and account management
  • Collaborate with colleagues to achieve business objectives and deliver a seamless customer experience
  • Stay up-to-date with personal banking products and services to provide expert advice to customers
  • Contribute to the ongoing improvement of the branch customer experience
Requirements
  • No prior experience necessary; post-secondary degree or certification in a related field is desirable
  • High-level knowledge of personal, commercial, and partner offers
  • Confident and experienced in the use of digital tools and applications
  • Strong interpersonal skills and ability to build rapport with customers
  • Basic knowledge of specialized sales and business banking solutions
What We Offer

As a Customer Service Representative at BMO, you will have the opportunity to work in a dynamic and supportive team environment. We offer a competitive salary range of $33,850.00 - $43,500.00, as well as a comprehensive benefits package, including health insurance, tuition reimbursement, and retirement savings plans.

We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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