Banking Advisor

2 days ago

MontJoli, Canada National Bank Full time
About the Role

We are seeking a highly motivated and customer-focused Banking Advisor to join our team at National Bank. As a Banking Advisor, you will play a key role in providing exceptional service to our clients, helping them achieve their financial goals, and building lasting relationships.

Key Responsibilities
  • Greet clients and answer their questions in a friendly and approachable manner.
  • Help clients use our banking applications and ABMs, ensuring they have a seamless experience.
  • Listen actively to clients' needs and resolve complex situations in a timely and professional manner.
  • Offer advice and transaction solutions for Personal Banking clients, providing them with tailored support.
  • Demonstrate the ability to build lasting business relationships, ensuring client satisfaction and engagement.
  • Refer clients to specialist colleagues for their specific needs, ensuring they receive the best possible support.
  • Ensure adherence to compliance and risk management rules, maintaining the highest standards of professionalism.
About Our Team

Our branch is open one evening per week, offering a flexible schedule that suits your needs. You will work with a team of experts specialized in investment, credit, mortgage financing, and more. We value passionate people and bold ideas, working together to ensure our clients reach their goals and colleagues do what they love.

What We Offer
  • Competitive compensation and a wide range of flexible benefits to promote your wellbeing and that of your family.
  • A dynamic work environment and cutting-edge collaboration tools that foster a positive employee experience.
  • Regular feedback and ongoing communication, ensuring your voice is heard and valued.
  • A barrier-free workplace that is accessible to all employees, with a commitment to inclusivity and diversity.
Requirements
  • Customer service experience, with a positive attitude and empathy for clients.
  • Inclusive attitude and openness to diversity, with a willingness to adapt to different situations.
  • Interest in technology and skilled in sharing knowledge, with a passion for learning and growth.

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