Housekeeping Assistant Manager

4 weeks ago


Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're committed to creating a world-class employee experience that fosters growth, development, and a sense of community.

About the Role:

The Housekeeping Assistant Manager is a key member of our Housekeeping team, responsible for ensuring that our guest rooms and public areas are maintained to the highest standards of cleanliness and quality. This role requires a strong leader who can motivate and inspire a team of housekeeping staff to deliver exceptional results.

Key Responsibilities:

  • Establish and maintain planned cleaning schedules to ensure guest rooms and public areas are clean and ready for guests
  • Work closely with the Front Office team to ensure seamless communication and coordination
  • Assist Supervisors with training and supervision of Housekeeping staff
  • Assume responsibility for the Department in the absence of the Director or Assistant Director of Housekeeping

Requirements:

  • Two to three years of progressive managerial or supervisory experience in a luxury hotel with experience in Housekeeping
  • Experience managing within a unionized work environment
  • Strong organizational and communication skills
  • Ability to multi-task on several assignments at once
  • Computer proficiency, especially in Microsoft Word, Excel, and Outlook
  • Previous experience with OPERA PMS and HotSOS
  • Excellent written and verbal communication in English
  • Additional language a definite asset for career growth

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Complimentary meal per shift in our employee dining room
  • Complimentary dry cleaning of business clothes
  • Excellent Training and Development opportunities

About Us:

Four Seasons Hotels and Resorts is a global hospitality company that operates over 100 properties in more than 40 countries. We're committed to delivering exceptional guest experiences and creating a world-class employee experience that fosters growth, development, and a sense of community.



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