Retail Business Manager
2 weeks ago
We are seeking an experienced Retail Store Supervisor to join our team at Ontario Inc. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.
About the Role- This is a permanent full-time position with 32-40 hours per week.
- The ideal candidate will have a secondary school graduation certificate and 7 months to less than 1 year of experience in a similar role.
- Assign sales workers to duties and provide guidance on their tasks.
- Authorize returns and resolve customer complaints in a fair and efficient manner.
- Establish work schedules and ensure that all tasks are completed on time.
- Sell merchandise and promote products to customers.
- Prepare reports on sales volumes, merchandising, and personnel matters.
- Supervise office and volunteer staff, providing feedback and coaching as needed.
- Organize and maintain inventory levels to meet business needs.
- Free parking available on site.
- Mentorship programs pairing newcomers and refugees with experienced employees.
- Cross-cultural training to create a welcoming work environment.
- Awareness training for employees to support youth, veterans, Indigenous people, and visible minorities.
- Excellent communication and interpersonal skills.
- Able to work under pressure and manage multiple tasks simultaneously.
- Strong attention to detail and organizational skills.
- Flexible and willing to adapt to changing circumstances.
- An estimated salary of $45,000 - $55,000 per year, depending on experience.
- Ongoing training and development opportunities.
- A supportive and inclusive work environment.
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