Retail Business Manager

2 weeks ago


Vaughan, Ontario, Canada Ontario Inc Full time
Job Summary

We are seeking an experienced Retail Store Supervisor to join our team at Ontario Inc. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.

About the Role
  • This is a permanent full-time position with 32-40 hours per week.
  • The ideal candidate will have a secondary school graduation certificate and 7 months to less than 1 year of experience in a similar role.
Key Responsibilities
  1. Assign sales workers to duties and provide guidance on their tasks.
  2. Authorize returns and resolve customer complaints in a fair and efficient manner.
  3. Establish work schedules and ensure that all tasks are completed on time.
  4. Sell merchandise and promote products to customers.
  5. Prepare reports on sales volumes, merchandising, and personnel matters.
  6. Supervise office and volunteer staff, providing feedback and coaching as needed.
  7. Organize and maintain inventory levels to meet business needs.
Benefits
  • Free parking available on site.
  • Mentorship programs pairing newcomers and refugees with experienced employees.
  • Cross-cultural training to create a welcoming work environment.
  • Awareness training for employees to support youth, veterans, Indigenous people, and visible minorities.
Requirements
  • Excellent communication and interpersonal skills.
  • Able to work under pressure and manage multiple tasks simultaneously.
  • Strong attention to detail and organizational skills.
  • Flexible and willing to adapt to changing circumstances.
What We Offer
  • An estimated salary of $45,000 - $55,000 per year, depending on experience.
  • Ongoing training and development opportunities.
  • A supportive and inclusive work environment.


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