Data Protection Specialist

3 weeks ago

Vancouver, British Columbia, Canada NetApp, Inc. Full time

NetApp, Inc. is seeking a highly skilled Senior Technical Marketing Manager to join our team. As a product evangelist, you will work closely with customers, partners, and field experts to understand their needs and equip them to tap the potential of data protection offerings.

The success of this role depends on aligning customer, field, and company priorities to ensure that our data protection services bring more value to storage infrastructure while building and growing the products.

About the Role

This is an ideal opportunity for a developer/QA with automation and strong communication skills who wants to make a meaningful impact in the industry.

You will be responsible for running performance benchmarking tests at scale for S3 storage systems and automating these tests for repeatability.

Key Responsibilities
  • Experience with enterprise automation frameworks and programming languages to allow performance test automation.
  • Generate product excitement and solicit feedback by delivering customer roadmaps and executive briefings.
  • Integrate advanced product and use-case knowledge in specialized v-teams associated with specific go-to-market efforts.
  • Generate outbound customer-facing content in the form of blogs, vlogs, and social media.
  • Lead in technical conferences and trade shows by helping develop and deliver the needed collateral for customer outreach.
  • Help Sales engineers and architects, customer success, and professional services with advanced product design to overcome functional, performance, or security-related blockers impacting deal acceptance or customer satisfaction.
  • Perform hands-on testing, documentation, and certification of bespoke configurations for product functional customizations.
  • Lead in developing and maintaining field-facing tools such as TCO estimators, performance sizers, and more.
  • Serve as a technical liaison for the product team for design and functional-related escalations, providing technical oversight and guidance to the teams managing customer and partner-critical situations.
  • Directly contribute to strategic relationship management for our strategic customers.
  • Oversee enhancement request processes, ensuring technical, business, and financial context is well understood and influences product design and prioritization decisions.
  • Lead technical analysis on install base data to equip internal teams to make rapid, confident decisions around use-case, design, and product reliability.
  • Serve as a technical subject matter expert for go-to-market planning with partner teams and contribute to technical market and competitive analysis.
  • Experience of designing, supporting, and operating enterprise infrastructure and operations.
  • Customer obsession – demonstrated building a strong understanding of customer problems and building capabilities that help resolve their pain points.
  • Ownership abilities – demonstrated end-to-end ownership, accountability, and a desire to lead from the front when required to achieve the desired outcome.
  • Hands-on experience in storage, compute, networking, and virtualization solutions on hybrid-cloud.
  • Experience in building and operating production and test environments including compute, storage, networking components & enterprise workloads.
  • Experience creating content including but not limited to videos, presentations, blogs, and technical documents.
  • Experience designing for environments with stringent security requirements, including general, contractual, legal, geopolitical, and industry-specific security frameworks is a plus.
About NetApp

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations.

We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

The estimated salary for this position is $128,340 - $180,400 USD, based on the location, qualifications, experience, and education. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

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