Customer Service Representative

6 days ago


Ontario, Oregon, Canada Signet Jewelers - Field Full time

We are seeking a dynamic Customer Service Representative to join our team at Signet Jewelers in Thunder Bay, ON. As a key member of our sales and operations team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring seamless day-to-day store operations.

Job Overview

Signet Jewelers is a leading retailer of fine jewelry, operating over 3,500 stores across North America. Our company values integrity, diversity, teamwork, and opportunities for advancement, making us an ideal employer for those looking to grow their career in the retail industry.

Responsibilities

Your primary responsibilities will include:

  • Providing outstanding customer service to ensure a positive shopping experience for all customers
  • Maintaining a high level of product knowledge through ongoing training and education
  • Assisting with daily store operations, including opening and closing procedures
  • Developing and implementing strategies to meet or exceed sales targets
Requirements

To be successful in this role, you will need:

  • A minimum of one year of retail experience, preferably in the jewelry industry
  • Excellent communication and interpersonal skills
  • Ability to work a variety of shifts, including evenings and weekends
  • Basic computer skills, including proficiency in point-of-sale systems
Benefits

As a valued member of our team, you can expect to receive a competitive salary, as well as a range of benefits, including:

  • Medical, dental, and vision insurance
  • Registered Retirement Savings Plan (RRSP)
  • Paid vacation and holidays
  • Opportunities for career advancement and professional development

We are committed to providing a positive and inclusive work environment that supports the growth and success of our employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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