Customer Experience Manager

7 days ago


Ontario, Oregon, Canada Signet Jewelers - Field Full time

Peoples Jewellers is a dynamic and innovative retailer seeking a skilled Customer Experience Manager to drive sales and profit growth in our Thunder Bay, ON location.

About Peoples Jewellers

We are a leading jeweller committed to delivering exceptional customer experiences and driving business results. Our team members are passionate about helping customers find the perfect piece of fine jewellery, while also fostering a culture of innovation, collaboration, and growth.

About the Role

This full-time position offers a competitive salary range of $60,000 - $80,000 per year, depending on experience. As a Customer Experience Manager, you will be responsible for leading a high-performing sales team to achieve sales and profit targets. You will develop skills and product knowledge through training and evaluation, ensuring that team members provide superior customer service and promote relevant products. Additionally, you will follow and enforce company policies and procedures, as well as perform other operational and strategic duties.

Requirements
  • A minimum of one year of retail experience, preferably in a jeweller or specialty retailer environment
  • Knowledge of operating POS terminals and scanners, using basic computer software and hardware
  • Availability to work days, nights, and weekends
Benefits
  • Medical, dental, vision, and prescription insurance (full-time team members)
  • Registered retirement savings plan (RRSP)
  • Paid vacation and paid holidays (full-time team members)
  • Training opportunities, including Associate Training System, Management Training System, District Manager in Training, Career Development, and more
Location

Thunder Bay, ON P7B 6B9. Ability to commute or relocate before starting work required.



  • Ontario, Oregon, Canada Shoppers Drug Mart Pharmaprix Full time

    Job SummaryWe are seeking an exceptional Retail Operations Manager to join our team at Shoppers Drug Mart / Pharmaprix. This is a unique opportunity to lead and manage the day-to-day operations of our store, focusing on delivering an outstanding customer experience.Key Responsibilities:To assist the Front Store Manager in managing the human, physical and...

  • PT Team Lead

    4 weeks ago


    Ontario, Oregon, Canada The Body Shop International Limited Full time

    At The Body Shop International Limited, we're on a mission to pioneer cruelty-free beauty and make a positive impact on the world. As a PT Team Lead, you'll play a vital role in driving our store's success and delivering an exceptional customer experience.Key ResponsibilitiesSupport the Store Management team in achieving retail excellence, strong sales...


  • Ontario, Oregon, Canada Safeway Full time

    Safeway grocery stores have been a staple in communities across Canada, providing an exceptional food shopping experience to consumers from Vancouver, British Columbia to Thunder Bay, Ontario.Our commitment to delivering top-quality products and superior service has earned us a reputation as an employer of choice for those seeking an exciting career in food...


  • Ontario, Oregon, Canada The Body Shop International Limited Full time

    The Body Shop International Limited is seeking a highly motivated and enthusiastic Disability Management Professional to join their team.Job Overview The successful candidate will be responsible for supporting the Store Management team in driving retail excellence, strong sales results, and an engaging customer experience. This includes handling customer...

  • Store Manager Lead

    1 month ago


    Ontario, Oregon, Canada The Body Shop Canada Ltd Full time

    Job Title: Store Manager LeadAs a Store Manager Lead at The Body Shop Canada Ltd, you will be responsible for leading a team of retail professionals to deliver exceptional customer experiences and drive sales growth.Key Responsibilities:- Lead a team of retail professionals to achieve sales targets and provide excellent customer service.- Develop and...


  • Ontario, Oregon, Canada Shoppers Drug Mart Pharmaprix Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a knack for managing store operations and leading teams to success? We are seeking a skilled Store Operations Manager to join our team at Shoppers Drug Mart / Pharmaprix.


  • Ontario, Oregon, Canada The Brick Full time

    Looking for a sales role that offers both financial security and unlimited earning potential? The Brick is seeking a Sales Administrator Intern who can thrive in a fast-paced environment.This position requires a team-oriented individual with excellent communication skills, able to work well with others to accomplish common goals. Key responsibilities include...


  • Ontario, Oregon, Canada Shoppers Drug Mart Pharmaprix Full time

    About the RoleAt Shoppers Drug Mart/Pharmaprix, we're committed to delivering exceptional health, beauty, and convenience services to our customers. As a Senior Retail Operations Manager, you'll play a vital role in helping us achieve this goal.Key Responsibilities:Assist the Front Store Manager in managing store operations, focusing on improving product...


  • Ontario, Oregon, Canada Marshalls Full time

    At TJX Canada, we're dedicated to providing an exciting and inclusive work environment. As a key member of our team, you'll have the opportunity to make a real impact on our sales performance.Expected Salary Range: $46,410 - $65,076Job Description:This is a challenging role that requires a strong understanding of sales operations and customer service. You...


  • Ontario, Oregon, Canada Valhalla Inn Full time

    We are seeking a highly skilled Food and Beverage Operations Manager to oversee the daily operations of our restaurant. This individual will be responsible for ensuring exceptional guest experiences and providing outstanding service in a fast-paced environment.The successful candidate will have a strong background in food and beverage management, with...


  • Ontario, Oregon, Canada goeasy Ltd Full time

    At goeasy Ltd, we're dedicated to making home goods affordable for everyday Canadians. Our team is passionate about helping individuals achieve their personal and financial goals through our lease-to-own business model.About the RoleWe're seeking an experienced Store Manager to lead our sales team and drive store profitability. As a key member of our...


  • Ontario, Oregon, Canada Walmart Canada Full time

    The Pharmacy Manager position at Walmart Canada offers an exciting opportunity to lead a team and drive business success.Job SummaryWe are seeking a skilled and experienced Pharmacy Manager to join our team in Kenora, ON. As a Pharmacy Manager, you will be responsible for leading the pharmacy and OTC teams, developing and executing business plans, and...


  • Ontario, Oregon, Canada Signet Jewelers - Field Full time

    We are seeking a dynamic Customer Service Representative to join our team at Signet Jewelers in Thunder Bay, ON. As a key member of our sales and operations team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring seamless day-to-day store operations.Job OverviewSignet Jewelers is a...


  • Ontario, Oregon, Canada Shoppers Drug Mart Pharmaprix Full time

    Job SummaryAs a Pharmacy Operations Manager at Shoppers Drug Mart / Pharmaprix, you will play a key role in ensuring the smooth operation of our pharmacy services.About the RoleWe are seeking an experienced and skilled professional to manage the daily operations of our pharmacy, including providing consultation to customers and healthcare providers,...


  • Ontario, Oregon, Canada Wasaya Airways, Wasaya Petroleum Full time

    Wasaya Airways LP is seeking a skilled and experienced Northern Area Operations Manager to oversee the management, planning, and growth of our operations within the Northern communities.About Wasaya Airways LPWe are a leading provider of air transportation services in Canada, serving the Northern communities with safe, reliable, and efficient flights. As a...


  • Ontario, Oregon, Canada The Brick Full time

    About The BrickThe Brick is a dynamic retail company that offers a wide range of home furniture, mattresses, and appliances. We are committed to providing our customers with an exceptional shopping experience.CompensationAs a Sales Administrator Intern, you can expect a competitive remuneration package that will commensurate with your experience, estimated...


  • Ontario, Oregon, Canada Equifax, Inc. Full time

    We are seeking a seasoned Senior Technical Operations Manager to lead our technical services customer care team. This role is responsible for overseeing the day-to-day operations of our Affordable Care Act (ACA) product support team.Key ResponsibilitiesLeadership and Direction: Provide guidance and management direction by setting goals, coaching, monitoring...


  • Ontario, Oregon, Canada MARSHALLS Full time

    About the JobWe are seeking an experienced Store Operations Manager to lead our retail team in Thunder Bay. As a key member of our leadership team, you will be responsible for overseeing store operations, ensuring excellent customer service, and driving sales growth.Key ResponsibilitiesLead and manage a team of store employees to achieve sales targets and...


  • Ontario, Oregon, Canada Equifax, Inc. Full time

    We are seeking a skilled Senior Technical Support Operations Manager to oversee our technical services customer care team at Equifax, Inc. This team primarily supports our Affordable Care Act (ACA) product.The successful candidate will be responsible for coaching, resolving issues and serving as a link between the team and upper management. They will help...


  • Ontario, Oregon, Canada Walmart Canada Corp Full time

    To assume a leadership role in the Food department, partnering with the Assistant Manager to deliver exceptional customer service and efficient task completion.Key Responsibilities:Customer Service Excellence: Greet customers politely, assist with product/service promotion, locate merchandise, and resolve issues professionally.Task Coordination: Assist in...