Restaurant General Manager

3 days ago

Edmonton, Alberta, Canada Braven Full time
{"title": "Restaurant General Manager", "description": "Key Responsibilities

As a Restaurant General Manager at Braven, you will be responsible for achieving exceptional service standards and exceeding guest expectations daily. You will work closely with the Front of House and Back of House management teams to accomplish human resources objectives, including recruiting, selecting, orienting, assigning scheduling, and reviewing.

Operational Objectives

  • Prepare and complete action plans to achieve operational objectives of all outlets.
  • Implement productivity, quality, and standards of service.
  • Work closely with the Events and Private Dining team to ensure successful day-to-day operations of private dining events.

Leadership and Development

  • Resolve associate and/or guest conflict through service recovery and implement change when necessary.
  • Liaise with the Back of House Management Team to control costs by reviewing portion control and quantities of preparation, minimizing waste.
  • Estimate food and beverage consumption and place orders with suppliers.
  • Maintain budget and employee records.
  • Prepare payroll and monitor records.
  • Avoid legal challenges by following all company and government legislations.
  • Arrange for maintenance and repair of malfunctioned equipment.
  • Develop managers and employees by ensuring regular one-on-ones, training and development, coaching, and performance evaluation.

Qualifications

  • A minimum of 5 years progressive experience within the hospitality industry.
  • Experience in a similar environment.
  • Self-starter, flexible, and able to work independently.
  • Ability to multi-task and change priorities constantly as needed in a fast-paced environment.
  • Ability to conduct written and verbal performance reviews.
  • Strong business acumen.
  • Must possess excellent verbal and written communication skills.
  • Exceptional organizational skills.
  • Post-secondary Degree/Diploma in Hospitality Management, Food and Beverage Management, and/or equivalent an asset.

What We Offer

  • Competitive wages/salary packages.
  • Gratuity sharing.
  • A comprehensive group benefits program.
  • Training and development opportunities.
  • Staff dining discount.
  • RRSP matching program for managers.
", "company": "Braven"}

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