Operations Associate III

3 weeks ago

Toronto, Ontario, Canada Royal Bank of Canada Full time
Job Summary

We are seeking a highly skilled and detail-oriented Operations Associate III to join our team. As a key member of our operations team, you will be responsible for providing analysis and customer service support for complex and highly specialized processes.

Key Responsibilities
  • Provide accurate analysis and processing support for exception-based, complex, and/or highly specialized processes within a specific Operations department.
  • Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from other Operations departments, RBC Business Units, external customers or industry participants.
  • Reduce risk or increase efficiencies by suggesting process changes and system modifications.
  • Train and act as a resource for other Operations team members.
Requirements
  • 1+ year prior securities, banking, technology industry and/or job specific related industry experience.
  • 4-year degree from an accredited university or equivalent OR High school diploma or equivalent AND 3+ years of securities, banking, technology and/or job specific industry experience.
What We Offer
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • Flexible work/life balance options.
  • Opportunities to do challenging work.
  • Opportunities to take on progressively greater accountabilities.
Job Skills
  • Adaptability, Critical Thinking, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management.
About Us

We are the Royal Bank of Canada, a leading financial institution committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We strive to provide an accessible candidate experience for our prospective employees with different abilities.

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