Bilingual Customer Service Specialist
6 days ago
About the Role
We are seeking a Bilingual Customer Service Specialist to join our team. In this role, you will be responsible for resolving customer inquiries and providing excellent customer service.
Key Responsibilities
• Investigate and resolve customer complaints and inquiries.
• Provide exceptional customer service and support.
• Collaborate with internal teams to resolve customer issues.
• Maintain accurate records of customer interactions and issues.
Requirements
Language Skills: Excellent English and French communication skills, both oral and written.
Education: High school diploma or equivalent.
Experience: 1-2 years of customer service experience.
What We Offer
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee Assistance Program (EAP).
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