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Restaurant Operations Manager

2 months ago

Vaughan, Ontario, Canada Firehouse Subs Full time

About the Role:

We are seeking a skilled Restaurant Operations Manager to lead our restaurant team at Firehouse Subs. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant, including managing inventory, conducting performance reviews, and providing exceptional customer service.

Key Responsibilities:

  • Conduct performance reviews to evaluate team member performance
  • Organize and maintain inventory to ensure we have the right products at the right time
  • Address customer complaints and concerns in a professional and timely manner
  • Provide exceptional customer service to drive loyalty and repeat business
  • Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness

Work Environment:

  • This is a fast-paced environment where you will be working in a public area with public transportation available

Requirements:

  • Flexibility to adapt to changing situations
  • Organized to prioritize tasks and manage multiple responsibilities
  • Attention to detail to ensure accuracy and quality

Work Details:

  • Permanent full-time role with 35 hours per week
  • Work language: English