Private Mini Bar Attendant
3 weeks ago
Four Seasons Hotels and Resorts is a luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.
About the RoleWe are seeking a highly skilled and detail-oriented Private Mini Bar Attendant to join our dynamic team at Four Seasons Resort & Residences Whistler. As a Private Bar Attendant, you will be responsible for monitoring and maintaining the minibar in guest rooms, ensuring it is well-stocked and meeting the needs of our discerning guests.
Key Responsibilities- Regularly check and replenish minibars in guest rooms, ensuring a diverse selection of beverages and snacks.
- Verify proper display and expiration dates for all items in the minibar, maintaining cleanliness and organization.
- Address guest requests for minibar refills promptly and assist with inquiries about minibar offerings.
- Prioritize guest satisfaction by delivering exceptional service, addressing concerns, and maintaining accurate records of minibar consumption.
- Monitor minibar inventory levels, order replenishments as needed, and conduct regular audits to prevent discrepancies.
- Generate daily reports on minibar activities, covering sales, consumption, and restocking needs.
- Promptly report any damaged or missing items to the In Room Dining Manager.
- Assist with various food and beverage tasks as required, supporting In Room Dining operations, including delivering food orders to guest rooms.
- Prior retail or customer service experience.
- Prior experience in a similar role, preferably in a hotel or hospitality setting.
- Strong command of the English language.
- Excellent commitment to service and teamwork.
- Attention to detail and the ability to multitask effectively.
- Knowledge of minibar inventory management systems is a plus.
- Must have a current Serving it Right certificate.
- Ability to work in Canada.
- Access to affordable shared staff accommodation.
- Employee recognition programs and events.
- Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs, etc) after probationary period.
- Retirement plan with employer contribution.
- Complimentary meal per shift in our employee dining room.
- Paid time off; vacation days and additional floating holidays per year.
- Excellent training and development program.
- Employee gym and fitness classes such as Pilates and Yoga.
We operate 24/7, 365 days a year, and expect our service staff to be flexible in working mornings, evenings, weekends, and holidays.
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