Business Process Analyst

5 days ago

Burnaby, British Columbia, Canada Altea Healthcare Full time $85,000 - $90,000

At Altea Healthcare, we are revolutionizing the delivery of outpatient and post-acute care. Our patient-centric approach focuses on enhancing patient outcomes and improving the overall healthcare experience.

We are seeking a skilled Business Process Analyst to join our team. The ideal candidate will serve as a bridge between stakeholders and IT professionals, ensuring seamless communication, effective requirement documentation, and successful technology solution delivery aligned with business objectives.

Key Responsibilities

  • Requirements Gathering and Documentation: Engage with stakeholders to elicit, analyze, and document clear and concise business requirements.
  • Model Processes: Utilize various tools to represent both current and desired future states of business processes.
  • Solution Validation: Collaborate with the tech team to ensure developed solutions meet business requirements and are implemented correctly.
  • Elicitation Techniques: Use a mix of interviews, workshops, document analysis, and other methods to gather information.
  • Requirements Organization: Structure and categorize information for clarity and easy access.
  • Prioritization: Work with stakeholders to prioritize requirements based on factors like business value, cost, and technical feasibility.
  • Collaboration with IT and Development: Act as a liaison between the business and IT/dev teams to ensure a shared understanding of requirements.
  • Testing & QA: Assist in the testing phase by ensuring solutions meet defined requirements and helping in the creation and execution of test cases.
  • Change Management: Aid in managing organizational changes to ensure effective adoption of new solutions or processes.
  • Training & Support: Provide necessary training and post-implementation support to users.

Bachelor's degree in Business, IT, or related field (or relevant experience). Strong analytical, problem-solving, and critical thinking skills. Familiarity with BA methodologies and tools. Excellent communication skills. Ability to work independently and as part of a team.

Altea Healthcare offers a competitive salary range of $85,000-$90,000 CAD, benefits package, opportunity to work with a dynamic team on exciting projects, and more. To apply, please complete two tasks before receiving a scheduled interview.

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