Digital Marketing Director

3 weeks ago


Toronto, Ontario, Canada Canadian Blood Services Full time

About the Role

Canadian Blood Services is seeking a highly skilled Associate Director, Digital Marketing to join our Integrated Marketing team in the Donor Engagement and Corporate Reputation division.

The Integrated Marketing team is responsible for developing and executing comprehensive, integrated marketing strategies to build the Canadian Blood Services brand, expand our donor base, and enhance donor loyalty.

In this role, you will be accountable for developing and implementing a holistic, cohesive digital experience, driving conversion from awareness and lead generation efforts through our owned digital channels, and ensuring measurable business impact.

You will lead a team focused on growth and management of our direct self-service digital channels, analyzing channel performance for continuous improvements, and championing alignment with Canadian Blood Services' brand and content strategies.

Key Responsibilities

  • Oversee all direct self-service channels and lead a cross-functional team of subject matter experts to deliver highly optimized digital experience strategies and programs.
  • Develop and implement a robust MarTech strategy to ensure the right technology and digital performance ecosystem is in place.
  • Partner closely with internal teams to build a healthy pipeline of digital transformation.
  • Contribute to insights by managing, analyzing, and reporting on target segment penetration, lead flow, campaign flow, lead attribution, and marketing funnel management.
  • Build and lead an integrated team of subject matter experts that spans omni-channel digital engagement, honing their capabilities to drive growth through conversion and retention.

Requirements

  • Completion of a university degree in marketing, digital, or other applicable areas of expertise, or equivalent work experience.
  • 8-10 years of progressive digital marketing experience, with a minimum of 5 years in a digital marketing team leadership role.
  • Strategic thinker, highly collaborative, visionary, and strong business acumen.
  • Experience defining and implementing a robust MarTech strategy, advancing digital maturity for organizations, and delivering exceptional and measurable performance results through digital marketing efforts.

What We Offer

  • 4 weeks' vacation
  • Annual performance award up to 10%
  • Comprehensive group health, dental, and vision benefits for you and your family
  • Defined benefit pension plan
  • Employee discounts, wellness program, professional resources

Work Environment

This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/2 days of the week.

You may be required to travel nationally on a quarterly basis, and as required.

Diversity and Inclusion

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada's population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.



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