Café Operations Manager

4 weeks ago


Surrey, British Columbia, Canada Blenz Central City Full time

Café Manager Job Description

Blenz Central City is seeking a skilled Café Manager to oversee the daily operations of our café. As a key member of our team, you will be responsible for ensuring the highest level of customer service, managing inventory, and maintaining a clean and safe work environment.

Key Responsibilities:

  • Conduct performance reviews to evaluate team members' performance and provide feedback for improvement.
  • Organize and maintain inventory to ensure that we have the necessary supplies to meet customer demand.
  • Ensure that health and safety regulations are followed to prevent accidents and maintain a safe work environment.
  • Negotiate arrangements with suppliers for food and other supplies to ensure the best prices and quality.
  • Address customers' complaints or concerns in a professional and courteous manner.
  • Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Plan, organize, direct, control, and evaluate daily operations to ensure that the café runs smoothly and efficiently.

Requirements:

  • 2 years to less than 3 years of experience in a similar role.
  • Permanent employment.
  • English as the primary language of communication.
  • 40 hours per week.


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