Café Operations Manager

3 weeks ago


Surrey, British Columbia, Canada Blenz Central City Full time

Café Operations Manager

Blenz Central City is seeking a skilled Café Operations Manager to lead our team in delivering exceptional customer experiences. The ideal candidate will have a strong background in café management, with a focus on maintaining high standards of quality, cleanliness, and customer service.

Key Responsibilities:

  • Conduct performance reviews to ensure team members are meeting expectations
  • Organize and maintain inventory to optimize stock levels and minimize waste
  • Ensure health and safety regulations are followed to prevent accidents and maintain a safe working environment
  • Negotiate arrangements with suppliers for food and other supplies to secure the best deals
  • Address customers' complaints or concerns in a professional and courteous manner
  • Provide exceptional customer service to build customer loyalty and drive sales
  • Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness

Personal Suitability:

  • Client focus: Prioritize customer needs and deliver exceptional service
  • Flexibility: Adapt to changing circumstances and priorities
  • Team player: Collaborate with colleagues to achieve common goals
  • Ability to multitask: Manage multiple tasks and responsibilities simultaneously
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


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