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Hotel Operations Manager

2 months ago

Golden, Canada 611017 BC LTD. Full time
Hotel Manager Job Description

We are seeking a highly skilled and experienced Hotel Manager to join our team at 611017 BC LTD.

Key Responsibilities:
  • Leadership and Management: Develop and implement policies and procedures for daily hotel operations, ensuring a high level of customer satisfaction and staff engagement.
  • Staff Management: Recruit, hire, and supervise a team of hotel staff, providing guidance and support to ensure excellent service delivery.
  • Financial Management: Prepare and manage budgets, monitor revenues and expenses, and negotiate with suppliers to ensure cost-effectiveness.
  • Marketing and Sales: Develop and implement marketing plans, negotiate with clients for the use of hotel facilities, and promote the hotel's services and amenities.
  • Customer Service: Ensure excellent customer service, address complaints or concerns, and provide assistance to guests with special needs.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in hotel management or a related field.
  • Skills: Excellent communication and interpersonal skills, flexibility, initiative, and a client-focused approach.
Work Conditions and Physical Capabilities:
  • Combination of sitting, standing, and walking.
Personal Suitability:
  • Client focus.
  • Efficient interpersonal skills.
  • Excellent oral and written communication.
  • Flexibility.
  • Initiative.
  • Team player.
Health Benefits:
  • Dental plan.
  • Health care plan.
  • Vision care benefits.

We offer a competitive salary and benefits package, including a dental plan, health care plan, and vision care benefits. If you are a motivated and experienced hotel manager looking for a new challenge, please submit your application.