Retail Store Director
3 weeks ago
Job Summary:
Vail Resorts is seeking a highly skilled Retail Store Director to lead our retail stores and provide exceptional customer service. As a key member of our team, you will be responsible for overseeing store operations, maintaining up-to-date knowledge of products and trends, and ensuring compliance with company policies.
Key Responsibilities:
- Oversee store operations, including inventory management, cash handling, and administrative tasks.
- Develop and implement strategies to drive sales growth and improve customer satisfaction.
- Collaborate with leadership to gather feedback and input on store performance and identify areas for improvement.
- Ensure excellent customer service through timely response to customer questions, suggestions, and complaints.
Requirements:
- High school diploma or equivalent; bachelor's degree in a business-related field preferred.
- 3+ years of retail management experience; ski industry experience preferred.
- Strong computer literacy, including Microsoft applications.
- Ability to work a flexible schedule, including nights, holidays, and weekends.
- Fluent communication in English.
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