Retail Store Manager

19 hours ago


Burnaby, British Columbia, Canada Cap-it Burnaby Full time
Job Summary

We are seeking a highly skilled and experienced Store Manager to join our team at Cap-it Burnaby. As a Store Manager, you will be responsible for overseeing the daily operations of our retail store, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Evaluate Daily Operations: Assess the performance of our store operations, identifying areas for improvement and implementing changes to optimize efficiency.
  • Plan and Organize Daily Operations: Develop and implement strategies to ensure seamless day-to-day operations, including staff management and inventory control.
  • Manage Staff and Assign Duties: Supervise and train staff members, assigning tasks and responsibilities to ensure that all areas of the store are covered.
  • Implement Price and Credits Policies: Develop and implement pricing and credits policies to ensure that our store remains competitive in the market.
  • Locate, Select, and Procure Merchandise for Resale: Identify and source high-quality merchandise for resale, ensuring that our store remains stocked with the latest products.
  • Develop and Implement Marketing Strategies: Create and execute marketing plans to drive sales and increase customer engagement.
  • Plan Budgets and Monitor Revenues and Expenses: Develop and manage budgets, monitoring revenues and expenses to ensure that our store remains financially stable.
  • Determine Staffing Requirements: Assess staffing needs and make recommendations for hiring or training staff members.
  • Resolve Issues: Address customer complaints, supply shortages, and other issues that may arise, ensuring that our store remains customer-focused.
Work Conditions and Physical Capabilities
  • Fast-Paced Environment: Work in a fast-paced environment with tight deadlines and high expectations.
  • Work Under Pressure: Manage stress and pressure in a dynamic retail environment.
  • Attention to Detail: Maintain attention to detail in all aspects of store operations.
  • Physical Demands: Stand for extended periods, walk, and sit, with a combination of sitting and standing throughout the day.
Personal Suitability
  • Adaptability: Demonstrate adaptability in a fast-paced retail environment.
  • Collaborative: Work collaboratively with staff members to achieve common goals.
  • Goal-Oriented: Set and achieve goals, prioritizing tasks and managing time effectively.
  • Positive Attitude: Maintain a positive attitude, even in challenging situations.
  • Client Focus: Provide excellent customer service, ensuring that our customers receive a positive experience.
  • Excellent Communication: Communicate effectively with staff members, customers, and suppliers.
  • Team Player: Work as part of a team, supporting colleagues and contributing to a positive work environment.


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